© 2019 by In Natures Hands

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Terms & Conditions

Customers submitting an order agree to be bound by the following terms and conditions. In Natures Hands reserves the right to make changes to this website and these terms and conditions at any time.

 

Orders

In Natures Hands website offers online purchasing. Orders via phone or email will not be accepted. Orders may not be cancelled or changed after acceptance by In Natures Hands.

 

Orders are normally dispatched within 1-5 business days of order confirmation subject to all ordered items being in stock.
If any items from your order cannot be fulfilled we will contact you via email.

 

In Natures Hands reserves the right to refuse or cancel an order at any time without giving reason. We will make all reasonable effort to contact you using the details provided and all money received will be refunded using the method received.

Pricing

All prices displayed on this website will be in Australian dollars inclusive of Goods and Services Tax. In Natures Hands reserves the right to change prices without notice. If an item is listed at an incorrect price or with incorrect information, In Natures Hands reserves the right to withdraw an item from sale, and to refuse or cancel orders.

Shipping

We use Australia Post e-Parcel service for our postage requirements.  Please allow between 1-5 working days for dispatch depending on my current volume of orders. Once in the postal system it can take 1-3 business days for metropolitan deliveries. Rural customers should allow an extra 1-2 business days for delivery. These delivery times are provided by Australia Post and are an estimate only. We cannot be held liable for any deliveries which fall outside these times. 

Acceptance of Goods

On receiving an order, you are responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is your responsibility to notify In Natures Hands as soon as possible. In this event please contact us.

 

Returns and Exchanges

Please choose your items carefully as we do not offer a refund for change of mind on orders.

Privacy Policy

In Natures Hands collects personal information to correctly fulfil online orders. We may use the personal information collected from you to complete these transactions, improve our service to you, to better understand your requirements and preferences, and to provide you with promotional materials.  Please be assured that personal information provided by you to us will remain strictly confidential. We do not sell, share or rent your details to third parties.  If you wish to verify, correct, access or update any of your personal information collected through this site, or for any other reason, please contact us.